As technology rapidly advances, the demand for remote guarding officers has increased also. Remote guards provide an effective and cost-efficient security solution for businesses of all sizes. However, not all remote guarding officers are created equal. Here are some key factors to consider when hiring a remote guarding officer for your business:
1) Training and Experience The first thing to look for when hiring a remote security officer is their level of training and experience. The officer should have relevant security certifications and training, as well as experience in the field. They should also have experience working with the technology used for remote guarding, such as surveillance cameras, video analytics, and remote monitoring systems.
2) Communication Skills Remote guards must have excellent verbal and written communication skills. They should be able to communicate effectively with on-site guards, law enforcement, and other stakeholders to ensure that any incidents are handled quickly and efficiently. They should also be able to write accurate reports and keep detailed records of incidents.
3) Critical Thinking Skills A good remote guard should be able to think on their feet and make quick decisions in high-pressure situations. They should be able to identify potential threats and take appropriate action to prevent them from escalating. They should also be able to analyze surveillance footage and other data to identify patterns and trends that could indicate a security risk.
4) Attention to Detail Remote guarding officers need to be detail-oriented and vigilant. They should be able to monitor multiple surveillance feeds simultaneously and notice even small environmental changes. They should also be able to identify suspicious behavior and take action to prevent potential security incidents.
5) Customer Service Skills While security is the primary focus of remote guarding officers, they should also have good customer service skills. They may interact with employees, customers, and other stakeholders, so they should be professional, courteous, and able to communicate effectively.
At BOS Security, we understand the importance of hiring the right remote guards for your business. That’s why we carefully screen and train all of our VirtuGuard™ officers to ensure they meet our high standards for professionalism, expertise, and customer service. Contact us today to learn more about how our remote guarding services can help keep your business safe and secure.