Shortly before 4 o’clock in the morning during a manual proactive patrol of a low-income housing community, VirtuGuard™ Agents observed residents vacating their apartments as the fire emergency lights flash. Agents monitored the live surveillance footage throughout the building but did not observe any smoke. 

Minutes later, a firetruck arrived on the scene, and firefighters inspected the building, finding no sign of a fire. Firefighters then turned off the fire alarm. 

VirtuGuard™ Agents reviewed the surveillance camera footage prior to the alarm being triggered. Agents observed that a male and female leaving an apartment on the second floor before exiting the front door. The fire alarm was triggered within the same minute the two exited the building. 

VirtuGuard™ inspected further, finding that the male exiting the building holding cigarette-like object that was lit. Agents recorded video, captured screenshots of the two residents, and wrote a detailed description of the event and the individuals responsible.  

VirtuGuard™ then provided this information to the property manager so that they could issue a fine or lease violation to the resident who lit a cigarette-like object inside the building and unnecessarily triggered the fire alarm, disturbing the other residents of the building. 

Reduce Nuisances in Your Residential Property

With VirtuGuard™ remote video monitoring, trained security professionals can monitor your residential property to detect break-ins, damages, physical hazards, and other lease violations. If a lease violation is detected, VirtuGuard™ Agents can record the incident, identify the responsible parties and their apartment, and report this information to property managers so that they can fine for any damages or issue lease violations. 

VirtuGuard™ can protect your property and your residents while also saving you money on clean-up or damage repair costs. To learn more about the benefits of VirtuGuard™ for residential properties, complete the contact form below.