Security Matters

Read the latest insights, advice and updates on security services, technology and careers.

Introducing New Call Answering Services

Introducing New Call Answering Services

24/7 Telephone Answering Services 

From the VirtuGuard™ Command Center, we have launched our Call Center Service website We offer a comprehensive suite of services designed to keep your business running smoothly around the clock. From emergency responses to message taking, to everyday inquiries, our dedicated team of US-based operators is here for your business at any hour. 

Elevator Answering Services

Our elevator answering services can be applied to elevators in commercial properties. Our operators have specialized training in elevator industry terminology and protocols, ensuring seamless communication and swift resolution of inquiries. 

Our team can handle emergency dispatch for elevator repair companies, ensuring that any outages or issues are promptly reported and resolved. Day or night, our clients and customers receive the assistance they need with our elevator answering services. 

Small Business Answering

Elevate your small business with our customized telephone answering services. As a contract-free service, you only pay for what you use. Save operational costs on employee time and resources when you outsource your call answering rather than hire a designated staff member. With, our team becomes an extension of your business, representing your values and commitment to customer service. 

Virtual Receptionist 

Virtual Receptionist Services streamline your business’s call management. Our US-based operators answer and route your calls, record and deliver messages, schedule appointments, and much more. We fully customize our virtual receptionist services to your company’s unique needs, all for an affordable monthly cost. 

After Hours Answering

If your company has designated employees to answer incoming calls during your hours of operation, After Hours Answering Services are for you. Our dedicated team is available 24/7, providing exceptional customer service to enhance customer satisfaction and loyalty. When your staff leaves for the night, we take over your phone lines to ensure no call goes unanswered. 

Small Business Virtual Receptionist Services 

Deliver a personalized experience to every caller with our Small Business Virtual Receptionist Services. US-based operators provide your customers with reliable assistance so that you’ll no longer require an in-house receptionist or to allocate calls to your other employees. 

Maintenance Request Lines

Never miss an emergency maintenance request call with our 24/7/365 Maintenance Request Lines. Whether your company specializes in property management, electricity, plumbing, or other services, simplifies your maintenance requests with our designated lines. Our team handles every call with urgency and care, dispatching the on-call responder in the case of an emergency. 

Emergency Answering Services 

If your business experiences a power outage, natural disaster, or other conditions that prevent your staff from answering your phones on site, our Emergency Answering Services can ensure that you never miss a customer call. Our operators answer calls quickly and with discretion, providing reassurance to callers in distress.  

On-Call Answering Services 

With, your business will never miss an after-hours call with our On-Call Answering Services. Rather than rotate on-call duty amongst your staff, turn over your phone lines to our US-based operators when your business is closed.  

Operators follow protocols and scripts developed with you to ensure that every call is handled correctly. Let us take care of inquiries, appointment scheduling, maintenance, requests, or any other inbound calls outside of your hours of operation. 

Nighttime Answering Services is here for your customers, day or night. Utilize our Nighttime Answering Services by forwarding your incoming calls to our Call Center after business hours, ensuring your customers’ questions never go unanswered. Whether it’s a late-night inquiry or an urgent matter, our operators are available 24/7 to assist your callers and support your business. 

Message Taking

Our US-based operators take your business’s messages accurately and professionally with our Message Taking Services. We ensure that every detail is captured accurately, providing your staff with comprehensive records for follow-up and action. Whether it’s a new client inquiry or an urgent message from a colleague, we ensure that every message is recorded and delivered promptly, keeping you informed and connected. 

Industries We Serve offers Call Answering Services to a wide range of industries. Our offerings are scalable and flexible to meet all your business needs, with no contract required. The industries we serve include but are not limited to: 

  • Healthcare 
  • Legal 
  • HVAC 
  • Plumbing 
  • Electrical 
  • Property Management 
  • Towing Companies 
  • Bail Bonds 
  • Staffing Companies 

Try Call Answering Services for Your Business 

Whether your business needs overflow call support, afterhours answering services, 24/7 call answering services, or other support, is here for you. Our offers are fully customizable and scalable, ensuring that you only pay for the exact services you need. 

To learn more about telephone answering services, visit and contact us today! 


Depend on the Protection of BOS Security

Why People Trust BOS Security