Operational continuity, or the ability for a business to continue essential functions despite damages, losses, or critical events, poses significant risks to companies across the world. Interruptions in a business’s operations can have negative impacts on finances, company reputations, customer retention, and more. Planning, preparation, and proactive mitigation are crucial for promoting operational continuity in any business.
Security and risk management go hand in hand. VirtuGuard™ is a remote video monitoring solution that combines 30+ years of experience in physical guarding with expertise in Command Center Operations and video analytics. Learn how a proactive security solution can help maintain operational continuity in your business.
Components of Operational Continuity and Business Continuity Plans
Operational continuity, or business continuity, can be impacted by many factors and events such as technological failures, cyberattacks, natural disasters, and human error, which could include supply chain disruptions or lack of emergency planning. Businesses should have a thorough, effective plan in place to keep operations functioning in the face of disruptions. Bryghtpath names the components that need to be considered as a business impact analysis (BIA), risk assessment, continuity planning, testing and training, and review and maintenance.
Business Impact Analysis (BIA): Helps identify an organization’s essential functions and the potential consequences of their disruption.
Risk Assessment: Process that identifies potential threats or disruptions. Helps develop targeted strategies to mitigate risk and continue operations during an emergency.
Continuity Planning: Comprehensive plans that outline specific procedures and responsibilities for businesses to maintain essential functions during a disruption. Specific incidents should have designated recovery plans to cover aspects like communication, data backup and recovery, alternate workspaces, and supply chain management.
Testing and Training: Ensure preparation for disruptions with regular testing and planning for staff.
Review and Maintenance: Keep your continuity plan up to date with any changes to regulations, properties, staff, and operational needs.
VirtuGuard™ can assist your team in developing and implementing operational continuity plans to keep your business physically, financially, and reputationally secure.
Security Risk Assessments
BOS Security conducts no-obligation security assessments of commercial and residential businesses. Our security experts evaluate your business’s existing access control management, emergency preparedness, and other security concerns and vulnerabilities. After conducting an on-site risk assessment, your business will receive a detailed report of existing vulnerabilities and recommendations on how to create a mor secure environment for staff, vendors, and any other visitors. Click here to request a security assessment for your business.
24/7/365 Security Solution
VirtuGuard™ offers 24/7 proactive security services every day of the year. Remote video monitoring is more effective than traditional security solutions while also being more affordable.
No Absent, Sick, or Sleeping Security Guards
Onsite Security Officers can be effective at deterring unwanted activity, as long as they show up for their shifts. VirtuGuard™ is always full staffed with alert, trained Virtual Guards to always detect and respond to security incidents in real time.
Solar Power and Cellular Data Capabilities
Surveillance cameras and other security devices can be connected to VirtuGuard™ Command Centers whether they are powered through traditional means, like electric power and Wi-Fi. Our mobile surveillance trailers can be deployed almost anywhere and operate reliably on solar power and cellular data networks.
VirtuGuard™ Will Never Have Downtime
VirtuGuard™ has its own operational continuity plans in place to ensure our clients will always receive the services they pay for, even in the face of natural disasters, severe weather, and other potential disruptions. We have several Command Centers in vastly different locations, ensuring that if one of our Centers becomes inoperable, your site will always be proactively monitored. Additionally, our Command Centers are equipped with backup generators and Wi-Fi capabilities to continue operating during disruptions like severe weather.
Early Detection of Physical Hazards
In addition to monitoring surveillance cameras, VirtuGuard™ can monitor other devices, such as flood detectors, smoke and fire detectors, carbon monoxide detectors, temperature sensors, and more. If a physical hazard is detected, Virtual Guards can intervene instantly to verify whether a hazard is present and respond appropriately if so. If VirtuGuard™ detects smoke, fire, flooding, and more, Virtual Guards can immediately alert the appropriate emergency services and business’s staff.
Early detection and prevention of physical hazards can protect your people, property, and assets, and maintain operational continuity.
View Our Physical Hazards Case Study
Prevent Vandalism & Theft That Could Disrupt Operations
Vandalism and theft at your business not only cause financial loss but can also disrupt operations. VirtuGuard™ conducts proactive patrols and utilizes AI technology to detect suspicious activity before it can escalate to a more serious incident. Preventing an incident before it occurs will always be more effective, affordable, and efficient than reacting after it has already occurred.
When VirtuGuard™ detects a trespass, Virtual Guards review the video footage to verify that an incident is legitimate and determine how best to respond. In most cases Virtual Guards will conduct Voice Warnings through audio speakers throughout a property, prompting subjects to leave a premises without requiring further action.
In situations where a property is not equipped with audio speakers or Voice Warnings are ignored, Virtual Guards can alert onsite security staff or emergency contacts or dispatch local law enforcement to resolve the situation and prevent costly vandalism. Remote video monitoring not only prevents vandalism and theft that could disrupt operations but can save your business from lost revenue or costly repairs or replacements.
Prevent Reputational Damage
While a major concern of operational disruptions is losing revenue, reputational damage is equally important. If a commercial business faces operational disruptions, it may give customers the impression that it is not a reliable or efficient company to do business with. For residential properties, similar disrpuptions could deter existing and potential renters from signing or resigning their leases.
Proactive monitoring can enable company management to become aware of small issues that have the potential to escalate and become major.
Avoid Regulatory Fines & Penalties
If a business fails to meet industry or legal standards and regulations, they may be forced to pause operations indefinitely to correct the problems or pay hefty fines to resume operations. VirtuGuard™ proactive monitoring or Video Audits can ensure that organizational, industry-wide, and legal policies and procedures are being followed by a business.
Using surveillance cameras and preestablished checklists, Video Auditing specialists can assess, document, and report on the effectiveness, efficiency, and safety of a business. Video Audits can be conducted for almost any industry and purpose, including:
- Standard Operational Video Audit
- Compliance Video Audit
- Department Video Audit
- Investigative Video Audit
- Loss Prevention Video Audit
- Merchandising Video Audit
- Occupational Video Audit
- Rent Control Video Audit
- Workplace Safety Video Audit
- OSHA Compliance Video Audit
Failure to ensure compliance within an organization poses financial, operational, and reputational risks. For example, OSHA violations can result in costly fines and can even cause interruptions in regular operations. A company’s failure to maintain compliance can also damage their reputation, driving away existing and potential clients.
Ensure Operational Continuity with Remote Video Monitoring
A business maintaining its essential functions, even in the event of damages, losses, or critical events, is crucial to protecting finances, company reputations, customer retention, and more. Investing in a proactive, reliable security solution can help businesses prevent these critical events and ensure that the company maintains operational continuity.
VirtuGuard™ is more than a security solution. It is also an effective tool for businesses to monitor their employees, operations, and customer activity, providing helpful insights into optimizing a business for ideal performance. To learn more about VirtuGuard™, complete the contact form below or read other relevant remote video monitoring articles.