The Problem:
A midwestern car dealership group was facing repeated trespassing and auto theft, costing the business thousands in inventory loss. Looking for a security solution that would prevent unwanted or criminal activity, the dealership elected to deploy VirtuGuard™ remote video monitoring. Utilizing existing surveillance cameras and implementing Artificial Intelligence technology, VirtuGuard™ can detect activity on the property quickly and respond effectively.
The Incident:
At 11:30 p.m., VirtuGuard™ Command Center received an AI-triggered alarm from the dealership stock lot. A light gray SUV entered the lot, and the driver stopped the vehicle near a white SUV. The motion from the vehicle triggered the alarm, sending a recording of the event for the Agents to review. Agents were viewing the live footage of the area when an unknown male exited the gray SUV. The individual approached the white SVU and entered the driver’s seat. The vehicle was seemingly unlocked, allowing the individual to enter without damaging the vehicle.
VirtuGuard™ Agents called the local police department at 11:34 p.m. and requested that Officers respond to the property and make contact with the individual. Agents stayed on the line with dispatchers, providing details on the individual and the area of the property they were located in. Police arrived onsite at 11:38 p.m., only eight minutes after the activity was first detected by VirtuGuard™. Officers made contact with the individual and detained them before searching the vehicle they arrived in.
The Solution
In only 8 minutes, VirtuGuard™ detected the property trespass, alerted local police, and witnessed police arrive on scene to question and detain the suspicious person. Early detection and quick action by Agents prevented a potential auto theft that would have cost the dealership thousands of dollars.
By collaborating with and building close relationships with local police departments, VirtuGuard™ builds credibility and ensures timely and effective responses. Rather than reporting a crime after it has already occurred, VirtuGuard™ notifies police of suspicious activity or criminal acts that are already in progress. Our proactive approach to security keeps people, properties, and assets protected. With no long term contracts required, VirtuGuard™ is constantly evolving alongside your security needs.
