The Problem:
A 300-unit multifamily housing community in Memphis, Tennessee is located in a high-crime urban area. The property managers were facing frequent issues with the following:
- Unauthorized individuals loitering in parking areas
- Vandalism and break-ins of vehicles
- Late-night disturbances in communal areas, like the pool, basketball court and fitness center
The community was previously utilizing onsite Security Guard services overnight. However, the Guards had limited effectiveness due to the high costs, turnover, and gaps in Guard coverage. The property management team sought a more reliable, proactive, and cost-effective security solution, leading them to VirtuGuard™ remote monitoring from BOS Security.
The Solution:
BOS Security deployed VirtuGuard™, using high-definition surveillance cameras, motion-activated analytics, and live Command Center Agents actively monitoring the property in real-time.
- Surveillance cameras (20) installed to cover parking lots, the swimming pool, the mail center, the clubhouse, and other common areas throughout the property
- 24/7 live video monitoring from the VirtuGuard™ Command Center
- Live audio warnings using two-way (6 installed) audio speakers to deter suspicious activity
- Instant alerts to property managers or police for verified incidents that require additional intervention
- Archived video footage available for investigations and insurance claims
The Results:
VirtuGuard™ greatly reduces the frequency of loitering, vandalism, and disturbances to other residents. Loitering in the pool area over the summer has been greatly reduced. Car thefts and shooting incidents reduced as well.
