Perception Of A Security Guard – The Public View Versus The Reality

When the general public think about a security guard what do they see? To some they see Kevin James in Mall Cop, or Ben Stiller from A Night at The Museum.

The reality of course couldn’t be further from what you see in Hollywood. Security is serious business not just in the US but all over the world. With international issues of security and terrorist threats filling the news headlines it just goes to show how important security really is.

Addressing the public perception issues of security guards brought on by movies like A Night at The Museum and Paul Blart: Mall Cop is an ongoing concern for the security services industry.

Always Professional And Always Exceptional

Hollywood movies aside, the real security officer at BOS Security are professional and highly trained. Not just your everyday mall cop. Every BOS Security officer is a highly trained individual. While movies might draw the picture of a security officer as being asleep on the job in front of a network of TV screens you can be assured that isn’t the case.

Considering that BOS Security prefers to hire officers with a background in law enforcement you can expect to see security guards that are alert and have an eye for details. We also have an extremely thorough training program for our security officers to ensure they provide the best security to both our private sector contracts and government contracts as needed.

BOS Security officers are highly trained men and women are our country’s first responders who have a wide range of skills – from the sensitivity to deal with lost children to the ability to respond to and effectively address criminal activity. Security officers are often put in high-risk and potentially dangerous situations as they confront and detain criminals engaged in theft, gang activity and other unlawful behavior.

While having the tools at hand to call for backup or law enforcement as needed helps to provide faster responses to security situations.

The Training And Customer Service Edge

While some might think all a security officer does is guard a door, or watch CCTV monitors from the comfort and safety of a security room there’s much more to it than that. Real world security officers work closely with local law enforcement to ensure good security outcomes for the client and general public.

Training makes a real difference to how a security guard performs, being trained for a diverse range of situations and environments is important. The reality is most security guards are mobile and on their feet.

The best way for security officers to improve their public perception is through the customer service they provide, not just to direct clients but to the general public who encounter them in their day to day activities.

The very presence of security officers on the job provides comfort to the client and guests so having them on board is important for any reputable business or organization.

In Summary

We do hope most people hold a different view of security officers and the industry as a whole, we all love our movies and Hollywood even though they haven’t always been so kind to our public image.

If you’re ready to have Georgia’s best security service on your side, you can head to our Security Needs Assessment page and undertake our obligation free assessment where we will find out exactly what your security needs are and how we can tailor a security solution for you.

Contact our Atlanta office by phone on 404-793-6965 if you have any questions, our administration team would love to hear from you. Click here to jump directly to our services offered page and you can see at a glance what kind of professional services we offer.


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