Case Studies

Automotive Dealership

An automotive dealership was concerned about trespassing and theft on their property after the hours of operation. Outdoor assets can be difficult to secure in high traffic areas and car dealerships can be popular targets of theft due the high value of products on the property. Additionally, the ownership recently became aware of a homeless encampment that was on their property illegally. While the people living there were ordered to leave by local law enforcement, it can be a difficult ruling to enforce. The car dealership chose to implement VirtuGuard™ interactive remote video monitoring to protect the property from theft and trespassing. The location is fully covered by security cameras, which are monitored 24/7/365 in the VirtuGuard™ Command Center. VirtuGuard™ was also able to utilize the existing intercom system both inside and outside of the building as a tool to interact with unauthorized individuals entering the property after business hours.

Late one night, VirtuGuard™ Command Center Agents were conducting a proactive virtual patrol of the property when they observed a man and a woman smoking an unknown substance. An Agent delivered two audio announcements through the dealerships intercom system, instructing the suspects to leave the private property or police would be called. The suspects did not comply with the voice commands and VirtuGuard™ immediately called local law enforcement to report the trespassing event. Police arrived minutes later and began searching both suspects and their belongings. They found drugs and paraphernalia. Both the man and woman were arrested on outstanding warrants and drug charges. In addition, a BOS Security Supervisor reported to the scene to bar both suspects from the property for two years.

VirtuGuard™ remote video monitoring can prevent and quickly stop trespassing and theft at your property. Ideal for high value outdoor assets than can be difficult to protect through traditional physical security solutions, VirtuGuard™ acts as the virtual eyes, ears, and voice to secure your assets. While this event was caught through a proactive virtual patrol, Artificial Intelligence (AI) can be applied to surveillance cameras to immediately alert Command Center Agents of abnormal activity occurring at your property instantly.

For security incidents that cannot be resolved remotely, VirtuGuard™ can work directly with onsite Security Officers and local law enforcement. Onsite Security Guards and local police officers are given details of an arising or ongoing incident, including the exact location and individuals involved. When
onsite Security Officers and responding police officers are well informed of the incident they are responding to, they are able to resolve the event more safely, efficiently, and effectively. VirtuGuard™ alerts responding parties of an incident immediately, greatly reducing response times. Mitigate risks and protect your property 24/7/365 with VirtuGuard™ remote video monitoring.


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