A large Northeastern city faced both escalating costs and increased crime/vandalism occurring at city-owned properties. Issues ranging from nuisance to Homeland Security threats compelled the city to establish “watch guard” services at all facilities. Prior to VirtuGuard™ involvement, the city was spending more than $227,000 annually for these services; yearly expenses reduced to under $73,000 after utilizing VirtuGuard™ remote video monitoring services
The city-owned facilities had no electronic security of any kind. This presented a turnkey design/build opportunity.
The municipality implemented VirtuGuard™ remote video monitoring services and interactive site patrols. The community outreach plan engaged the general public, encouraging them to report issues or problems, and raised awareness of the system. Interior and exterior alarm points were monitored, along with video verification, by the VirtuGuard™ state-of-the-art Command Center.
“The City had six full-time employees working 240 man hours per week when we first looked at modifications to our system. We chose to install an electronic solution and utilize VirtuGuard™ services to secure our facilities and operating costs. By bringing in VirtuGuard™, we realized an eleven month return on investment. There have been additional, unanticipated benefits as well.” – City Superintendent