Most remote video monitoring providers require clients to buy proprietary camera equipment and sign multi-year contracts, often 2–5 years, with limited flexibility if a client isn’t satisfied. VirtuGuard™, offered by BOS Security, is equipment-agnostic and operates on a month-to-month contract backed by a 100% satisfaction guarantee. Below, we break down how VirtuGuard™ compares to nine other remote guarding providers on command center location, equipment requirements, and contract terms.
Remote guarding is a quickly evolving industry that aims to promote commercial and residential security through advanced technology. Building on traditional physical security services and surveillance capabilities, remote guarding emphasizes proactive monitoring over reactionary measures — using live video surveillance and trained agents to detect and respond to incidents in real time, rather than simply reviewing footage after something has already happened.
Continue reading to learn about the top remote guarding service providers and how they compare to VirtuGuard™ remote monitoring.
Remote Monitoring Provider Comparison at a Glance
| Provider | Command Center Location | Equipment Requirements | Contract Length |
| VirtuGuard™ (BOS Security) | Athens, Georgia (US-based) | Equipment agnostic and works with existing cameras and devices | Month-to-month, 100% satisfaction guarantee |
| Stealth Monitoring (Now ECAM) | 7 Command Centers, 40 offices; some operators located outside the U.S. | Not publicly disclosed | 3-5 Years |
| Deep Sentinel | Primary center in California, plus satellite offices | Requires proprietary equipment; limited third-party compatibility (e.g., Univision) | 1 year minimum, then monthly/annual renewal |
| Edgeworth Security | Not publicly disclosed | Limited VMS compatibility, may require new equipment | Minimum 3 years |
| Pro-Vigil | Primary center in Texas, plus overseas monitoring centers | Not publicly disclosed | 3 years, then annual renewal |
| Sirix Monitoring | U.S. and Canada; serves partners/clients in those regions only | Not publicly disclosed | 2-3 years, early termination fees apply |
| Birdseye Security | Chicago and Toronto officers, some overseas staff | Not publicly disclosed | 2-5 years |
| Eyeforce Monitoring | Multiple G.S.O.C. locations across North America, plus redundant/disaster recovery sites | Not publicly disclosed | 3 years |
| Blue Eye Security | Primary operations in Las Vegas; international office in Cambodia | Not publicly disclosed | Not publicly disclosed (industry range typically 1–5 years) |
Frequently Asked Questions
How long are typical remote video monitoring contracts?
Most remote monitoring providers require contracts ranging from one to five years, with three years being the most common term among the companies covered here. Many of these contracts include early termination fees or require clients to remain under contract even if they’re dissatisfied with the service. VirtuGuard™ is an exception: it operates on a month-to-month basis with no long-term commitment required.
Do remote monitoring companies require me to buy new cameras?
In many cases, yes. Providers like Stealth Monitoring, Deep Sentinel, and Edgeworth Security typically require clients to install proprietary or compatible equipment, which adds upfront cost and can limit flexibility down the road. VirtuGuard™ is equipment-agnostic and works with hundreds of major camera manufacturers, so most clients can use their existing surveillance systems.
Are remote monitoring command centers always U.S.-based?
Not always. Several providers, including Stealth Monitoring, Pro-Vigil, and Birdseye Security, operate monitoring centers or employ staff outside the United States. This can introduce language or geographic-familiarity considerations worth asking a provider about directly. VirtuGuard™’s Command Center is located at BOS Security’s headquarters in Athens, Georgia.
Stealth Monitoring Alternative
Command Center Locations
Command Center Locations
Stealth Monitoring was founded in 2003 and has grown to include 7 Command Centers and 40 offices. While the company is based in the United States, its operators are frequently located outside the U.S. That distance can introduce language barriers or a reduced familiarity with the geographic context of the site being monitored, which is worth asking about directly if you’re evaluating them.
Equipment & Hardware
Stealth Monitoring typically requires clients to install their GeoVision-manufactured equipment, adding cost and limiting compatibility with other remote monitoring technologies a client might already have in place.
Contract Length
Stealth Monitoring requires each client to sign a 3–5-year contract. If a client becomes dissatisfied with the service, they may have limited options short of remaining under contract or pursuing a costly early exit.
Deep Sentinel
Command Center Locations
Deep Sentinel manufactures security systems and cameras that are monitored in real time by security professionals. Their Surveillance Center is located at their California headquarters, and the company also reports using satellite offices for overflow and overnight surveillance.
Equipment & Hardware
Deep Sentinel typically requires clients to install their own manufactured cameras and systems, at additional cost. Their monitoring services are compatible with a small number of third-party brands, including Univision.
Contract Length
Deep Sentinel requires a minimum one-year contract. After the first year, customers can renew on a monthly or annual basis.
Edgeworth Security
Equipment & Hardware
Edgeworth Security integrates with a limited number of Video Management Systems (VMS), which restricts the technology they’re able to monitor. Customers may need to purchase new cameras or other equipment for compatibility.
Contract Length
Edgeworth locks customers into a contract for a minimum of three years. This structure offers little built-in incentive to continually improve service, and clients who wish to exit early, whether due to dissatisfaction, budget changes, or another reason, may face costly legal expenses.
Pro-Vigil Remote Monitoring
Command Center Locations
Pro-Vigil is headquartered in Texas, home to its primary Security Operations Center, but the company also operates monitoring centers overseas. Geographic and language differences across locations can pose challenges to how incidents are handled.
Contract Length
Pro-Vigil requires customers to sign three-year contracts. Only after that initial term can clients renew on a yearly basis.
Sirix Monitoring
Command Center Locations
Command Center Locations
Sirix Monitoring has headquarters in the United States and Canada, and currently limits its services to partners and clients located in those two countries.
Partner Programs
Sirix operates purely as a third-party service provider for channel partners. It doesn’t work directly with clients but rather supports its channel partners’ clients.
Contract Length
Sirix requires clients to enter into a 2–3-year contract. Early termination fees apply if a client wishes to end the agreement ahead of schedule.
Birdseye Security
Command Center Locations
Birdseye Security has offices in Chicago and Toronto, where they run their monitoring operations. However, Birdseye also employs people in Serbia.
Contract Length
Most monitoring companies, including Birdseye Security, require clients to enter into a 2-5 year contract. These contracts are binding, and if a client wishes to end their agreement early, they may face legal costs or early termination fees.
Eyeforce Monitoring
Command Center Locations
Eyeforce Monitoring operates several Global Security Operations Centers (G.S.O.C.) across North America. The company describes its primary G.S.O.C. as providing round-the-clock threat detection and risk mitigation, and it also maintains secondary redundant centers for disaster recovery.
Contract Length
Like most remote monitoring providers, Eyeforce requires clients to commit to a 3-year contract. Blue Eye Security
Command Center Locations
Blue Eye reports that its primary monitoring operations run out of Las Vegas, Nevada, with an additional international office in Cambodia. The company doesn’t publicly clarify whether its monitoring is entirely U.S.-based or includes centers in other countries.
Contract Lengths and Warranties
Blue Eye’s website doesn’t disclose specific contract lengths, and there’s no mention of a satisfaction guarantee for remote video monitoring clients. Industry-wide, most providers require contracts ranging from one to five years, often without a straightforward way to exit early if a client isn’t satisfied.
Golden Eye Technology
Monitoring Hours
Golden Eye Technology’s website indicates it offers monitoring only while a business is closed, nightly interactive monitoring of a property exterior, designed to reduce the need for an on-site security guard.
Industries Served
Golden Eye Technology exclusively serves car dealerships. The company was founded by a longtime car dealership CFO with the goal of watching sales lots after hours, reducing false slip-and-fall claims, and protecting staff and clients. The website doesn’t indicate that Golden Eye serves any other industry.
What Sets VirtuGuard™ Apart from Our Competitors
VirtuGuard™ is a remote monitoring service offered by BOS Security, Inc. With over three decades of experience providing physical security services to commercial and residential businesses and government contracts, BOS combines that expertise with state-of-the-art security technology.
Command Center Location
A VirtuGuard™ Command Center is located within our headquarters in Athens, Georgia.
Equipment & Hardware
VirtuGuard™ is equipment-agnostic. We work with hundreds of major camera manufacturers and can likely work with a client’s existing equipment, eliminating the need for new surveillance cameras and greatly reducing costs. Our Technology team integrates existing or new security infrastructure into our Command Center to detect and prevent incidents.
Beyond working with existing security technology, VirtuGuard™ can add on-site edge devices as needed to leverage cloud-based services that enhance detection and enable faster responses. Even after a client is fully onboarded, our Technology team continues introducing new technologies to improve efficiency and Agent response times.
Law Enforcement Liaison
BOS Security’s management team includes retired law enforcement officers who liaise with a client’s local law enforcement agencies to help ensure effective responses when Agents call. By building and maintaining these relationships with local law enforcement and explaining the reasoning behind Agent calls, client properties typically receive faster, more effective police response. Agents can also relay real-time information to dispatchers about suspect movements and potential threats, giving responding officers added situational awareness and safety.
This team of retired officers reviews the previous day’s calls daily, using recordings as training material to continually improve how Agents respond to future incidents.
Agent Training
VirtuGuard™ Agents are trained firsthand by security technology experts from day one. Agents and Command Center Managers work from physical Command Centers, giving new and existing Agents the chance to learn directly from more experienced colleagues and ask questions as situations arise.
Agent training is extensive and ongoing. Our IT team continually improves artificial intelligence tools, response procedures, and reporting to make sure clients get the best possible service. Those improvements are passed along to Agents as they happen, so every Agent stays current and prepared.
Beyond learning to use security technology and video management systems, VirtuGuard™ Agents also complete coursework in report writing and communication best practices. Clear communication with law enforcement and clients is critical to crime prevention and property protection, and training evolves alongside the video monitoring industry itself.
Additional Services
Beyond VirtuGuard™ remote monitoring, BOS Security also offers Security Guard services for residential and commercial properties.
Under VirtuGuard™, clients also have access to:
- Virtual Escorts
- Proactive Patrols
- Channel Partner Program
Monitoring Hours
VirtuGuard™ offers 24/7/365 interactive monitoring. Whether a business is open or closed, VirtuGuard™ Agents conduct proactive virtual patrols and respond to alarms in real time. Our Technology team can also recommend or implement solutions to improve camera performance in less-than-ideal lighting conditions.
Industries Served
If your business has security cameras, we can monitor them. Industries we serve include:
- Apartment Buildings
- Auto Dealerships
- Cannabis Farms and Dispensaries
- Convenience Stores
- Houses of Worship
- Gated Communities
- Junkyards and Recycling Facilities
- Manufacturing Facilities
- Multi-family Housing
- Office Buildings
- Parking Lots & Decks
- Quick Serve Restaurants
- Any Business with Security Cameras
Contract Length
Unlike our competitors, VirtuGuard™ operates on a month-to-month contract. As a business’s security needs evolve, our remote monitoring services evolve with them. Our Command Centers can easily integrate additional cameras or technology and adjust monitoring as activity rises or falls.
VirtuGuard™ also comes with a 100% satisfaction guarantee. If you’re not pleased with our services, you’re not locked into a binding contract. VirtuGuard™ personnel work closely with clients to make sure every security concern is addressed and to help reduce crime and unwanted incidents.
Choose VirtuGuard™ to Secure Your Property
VirtuGuard™ remote monitoring combines the reliability of a national security firm with the personal touch of a small, family-owned business. Our team is always reachable and committed to exceeding your expectations while keeping your property, people, and assets secure. Your security needs will change as your business grows, and VirtuGuard™ is built to grow with you. Learn more about what VirtuGuard™ can do for your business and get started today by completing the contact form below. what VirtuGuard™ can do for your business and get started today by completing the contact form below.