VirtuGuard™ Nationwide Remote Security Monitoring Services
Enhanced protection through real-time surveillance and rapid response.
Turn Security Cameras Into Active Crime Prevention Tools
What good is a camera if no one is watching? The purpose of our remote security monitoring system is to turn cameras and related technologies into a proactive service to prevent crime, vandalism, or other disturbances before they ever happen. Cameras today are just forensic tools after the crime has ended. Virtual guarding or remote guarding is a real security officer monitoring your property remotely via the internet. Today’s video camera technology makes it incredibly efficient for our virtual security officers to monitor your property more effectively and at a lower cost.
Monitored by Trained Security Professionals
Our team of virtual security officers, working together from our central Security Operations Center, connect to your video cameras via the internet. Technology today makes it even easier with motion sensing, heat sensing, and even lidar and radar capabilities. Whenever anything on your property moves, our team of virtual guards is alerted and responds immediately. The virtual guard receives a brief video clip of the activity that triggered the alert as well as a live view of the scene. They can then respond appropriately.
Augment Your Onsite Security Team
Working in conjunction with your on-site security guard, our virtual guards can dispatch the local security guard to the incident and even prepare them for what to expect when they arrive. Similarly, if the incident requires law enforcement response, our virtual guards will stay on the phone with emergency dispatch, detailing the situation, including descriptions and locations of the perpetrators. When police arrive on the scene, our virtual guards are still on the phone, relaying the perpetrators hiding places so that police can most safely and quickly apprehend the criminals.
All actions of our virtual security guards are conducted under supervision, and every move they make creates an audit trail for later review and training as well as evidence in court.
Combined Remote Guard and Human Guard Services
VirtuGuard™ remote video monitoring can enhance human guard services by adding an extra layer of surveillance and awareness to your security solution. Human Security Guards are limited in their awareness of a property, whereas Virtual Guards have access to surveillance cameras that cover the entire premises and the assistance of AI detection technology.
When a site is covered by both human guards and remote guards, onsite guards can provide a physical protective presence, which is an effective deterrent in many circumstances. Onsite Security Officers also serve as a customer service role, offering a friendly and helpful hand for staff, customers, or guests.
Virtual Guarding vs. Traditional Security
Virtual guarding operates on the same major tenets of traditional security guard services: ensuring that our clients’ properties remain secure at all times. Whereas traditional security guarding relies on human eyes, ears, judgement, and reactions, virtual guarding is supported by Artificial Intelligence and other advanced surveillance technology in addition to human judgement and discernment.
Virtual Patrols vs. Foot Patrols & Drive-By Patrols
When Security Guards complete foot patrols or vehicle patrols of a property, their awareness is limited to what they can see or hear in their immediate vicinity. Even when actively patrolling, there is a possibility that an incident may occur on the property without Guards detecting it right away. Additionally, more sophisticated criminals may study a Security Guard’s route and schedule, determining when to act based on lapses in coverage.
On the other hand, virtual patrols can be conducted from Command Centers by monitoring an entire property through strategically placed surveillance cameras. Virtual Guards have a complete view of a property, leaving no room for incidents to arise without immediate detection.
Full Visual Coverage 24/7
VirtuGuard™ Command Centers have the capability to monitor an entire property simultaneously through strategically placed surveillance cameras, ensuring there are no blind spots or lapses in security coverage. Whether a business wants 24/7 proactive security or extra coverage outside of operating hours, Virtual Guards can observe properties and detect abnormal activity immediately with the assistance of AI.
No Sleeping Guards
We all know the trope of the sleeping Security Guard. With VirtuGuard™ remote video monitoring, an inattentive Guard is not a concern. A team of Virtual Guards proactively monitor your property during set hours, and there is always a supervisor on duty.
Always Attentive
Your security officer calling in sick is no longer a concern when the BOS Security VirtuGuard™ remote guarding system is protecting your property. Our Security Operations Center is manned with a team of professionals ready to provide security protection for your business. This team approach also ensures that if incidents are happening at multiple locations on your property, they can all be handled simultaneously.
VirtuGuard™ can offer a better solution for our clients – either monitoring alone or monitoring combined with a human on-site. We can provide better service at a lower overall cost to our clients.
Defining Virtual Guarding
Virtual guarding is also referred to as “remote video monitoring”, “remote guarding”, “remote security monitoring”, “interactive monitoring”, “proactive security monitoring”, and other iterations.
Virtual guarding can be defined as trained security professionals monitoring a property in real-time through surveillance cameras and other sensors and detectors. Artificial Intelligence (AI), advanced video analytics, and other infrastructure and technology empower Virtual Guards to be alerted to suspicious activity instantly. When an alert is verified, Virtual Guards follow site-specific protocols to respond to and resolve incidents of varying significance. Responses to an alert might include:
- Activating pre-recorded voice announcements or issuing live voice warnings through two-way audio speakers to deter trespassing, loitering, etc.
- Conducting live voice warnings to engage directly with suspicious individuals, firmly instructing them to cease a behavior or vacate a premises
- Alerting onsite security personnel or other staff of a potential or ongoing incident
- Notifying and dispatching local law enforcement when appropriate
What Sets Us Apart
With the personal touch of a small business and the capabilities and expertise of a large corporation, VirtuGuard™ delivers customized security solutions to commercial and residential clients.
When you choose VirtuGuard™, you’ll never sign a long-term contract, unlike our competitors who can require a 3-5 year minimum contract.
Our Command Centers can connect to almost any security camera or other surveillance devices. We are equipment-agnostic and build your security solution based on your existing security infrastructure.
VirtuGuard™ builds a unique remote video monitoring solution based on your unique security concerns. And if your needs change, our solution evolves with your business.
We guarantee your satisfaction with VirtuGuard™ remote video monitoring. If you’re not happy with your services, we’ll do anything in our power to make it right.
Take Control of Your Property With VirtuGuard™
No matter where your cameras are located, BOS Security remote security monitoring services have you covered. With VirtuGuard™ remote guarding services, security professionals will monitor your cameras from our location 24/7/365. They can issue voice warnings to encourage intruders to leave or alert law enforcement as needed.
Playlist
What Services Are Offered by VirtuGuard™?
Interactive Monitoring
Remote Tours and Escorts
Audio Services
We strongly recommend that our clients install two-way audio speakers throughout their properties so that VirtuGuard™ Agents can intervene with voice-down audio announcements in the case of an event. Examples of situations where voice announcements have proven to be effective include customer service events, business-related announcements, and warnings to intruders or violators.
Video Auditing
Remote Access Control & Virtual Doorman Services
Remote Guards can control access to your property by remotely operating gates, doors, lights, intercoms, and more. Whether your property is commercial or residential, VirtuGuard™ can remotely grant or deny access for guests, deliveries, vendors, and even tenants or residents who may have been locked out of their building. Surveillance cameras, intercoms, and two-way audio speakers enable Remote Guards to engage directly with visitors and verify their identities before granting or denying access to a building, parking lot, exterior gate, restricted area, and more.
Telephone Answering Services
VirtuGuard™ Command Centers are equipped to offer a comprehensive suite of services to keep your business running smoothly around the clock. Operators are always available to answer and forward your calls, texts, chats, and other communications. Whether you are a small start-up, a large established business, or anything in between, we don’t require a contract, meaning our services can evolve with your business.
VirtuGuard™ Remote Video Monitoring Use Cases
Construction
Construction sites are popular targets for theft and vandalism because they often have expensive equipment and high-cost materials. VirtuGuard™ can operate off of solar power and cellular data to service remote locations. Our proactive monitoring can prevent theft, vandalism, and other unwanted or illegal activity at construction sites. View our construction site case study.
Multifamily Housing
Remote video monitoring is an affordable and effective security solution for residential properties. VirtuGuard™ can prevent trespassing and property damage, as well as conduct remote access control management to keep a property secure. View our relevant case studies: Student Housing, Multifamily Housing Community, Virtual Doorman Services
Automotive Dealerships
VirtuGuard™ secures and protects automotive dealerships, preventing break-ins, theft, vandalism, and other unwanted activity. See how we’ve saved dealerships tens of thousands of dollars in inventory loss in these case studies: Multi-Site Solution, Car Break-In, Stolen Vehicle, Automotive Dealership
Cannabis
Cannabis farms, warehouses, and dispensaries carry high-value products that organized criminals often target. VirtuGuard™ can adhere to federal and state regulations to provide proactive security services.
Houses of Worship
Churches, synagogues, temples, mosques, and other houses of worship are meant to be sanctuaries for those who gather there. However, they are not immune to crime.
Houses of worship can be victims of break-ins, theft, trespassing, domestic incidents, and unfortunately, hate crimes and domestic terrorism. VirtuGuard™ can protect houses of worship and their members.
Manufacturing Facilities
VirtuGuard™ can provide remote video monitoring and Video Auditing services to manufacturing facilities. Proactive security can not only prevent theft or damage to high-value equipment and materials, but can also detect workplace safety hazards and employee adherence to organizational policies and procedures.
Recycling Centers
VirtuGuard™ can remotely detect trespassing or other suspicious activity to prevent break-ins, vandalism, and theft.
Office Buildings
Security breaches can be a concern of offices of all sizes. VirtuGuard™ develops a custom security solution to address each client’s unique security concerns.
Parking Lots & Decks
Parking lot security remains a critical concern for businesses, with over 1 in 10 property crimes occurring in parking facilities. VirtuGuard™ can prevent vehicle theft, deter criminal activity, and enhance overall parking lot safety.
VirtuGuard™ News
Read the latest insights, advice and updates on VirtuGuard™ services.
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